Recent Posts

SERVPRO goes to the Fire Prevention Festival

10/16/2019 (Permalink)

This past weekend, SERVPRO visited the Fire Prevention Festival at Masterson Station Park. The Fire Prevention Festival takes place every year and is very popular for parents and children. The Fire Prevention Festival has a bouncy house, lots of candy, fire trucks, police helicopters, and more! There is music playing as parents and children walk around and learn about fire safety. 

When families are walking around the festival, they can enjoy the music from the D.J. booth that Parks and Recreation provides. Along with the companies that attend the festival to support the local fire department, there are local food trucks as well. While children are enjoying face painting and bicycle races, the parents can enjoy barbecue! 

There are tons of fire fighters that bring their trucks for tours and are open to any questions our local patrons could ask. The Fire Prevention Festival is a great example of fire safety bringing the community closer together! 

Have a fun and safe Halloween!

10/16/2019 (Permalink)

Halloween is for costumes, candy and fun! No one wants their fun to be spoiled by a fire! SERVPRO wants everyone to have a fun and safe time this Halloween! We have a list of safety tips below provided by the National Fire Prevention Association.

  • Candles - Refrain from having an open flame. Use battery-operated candles or glow-sticks in your jack-o-lanterns.
  • Costumes - Choose the right costume. Stay away from long or flowing fabric, and skip extraneous costume pieces.
  • Decorations - Avoid flammable decorations including dried flowers, cornstalks and crepe paper that are highly flammable. Keep decorations away from open flames and other heat sources, including light bulbs and heaters.
  • Exits - Remember to keep all decorations away from doors so that they are not blocking any exits or escape routes.
  • Smoke alarms - Make sure all your smoke alarms are working and up to date.
  • Visibility - Provide flashlights to children or have them carry glow sticks as part of their costumes. Make sure if a child is wearing a mask that the eye holes are large enough to see out of them.

 SERVPRO wishes everyone a fun and safe Halloween!

SERVPRO answers to aftermath of Hurricane Florence

10/7/2019 (Permalink)

Last year, Hurricane Florence impacted the entire eastern side of the United States. The area of the U.S. that was hit the hardest was North Carolina. The winds reached up to 140 miles per hour, resulting in the storm being catastrophic to the eastern coast. The category four hurricane dropped almost 40 inches of rain, caused billions of dollars in damage, and several fatalities. 

As soon as the roads were clear, our SERVPRO team headed down to the coast of North Carolina to help in any way that they could. Our team responded to mostly commercial properties in Beaufort, Atlantic Beach, Havelock, Swansboro, and many other areas on the coast of North Carolina. 

Our SERVPRO team is just one of many in North Carolina trying to help with the aftermath of the storms. Our team has been in the area for almost two weeks and may be down there much longer with the destruction caused by Hurricane Florence. 

Fire at Warehouse

9/26/2019 (Permalink)

SERVPRO tackled the aftermath of a fire in a Louisville warehouse. Our local SERVPRO team traveled to help clean and repair the aftermath of a large fire. This fire left water damage along with soot everywhere inside the building. In this instance, the warehouse was heavily stocked with supplies. The SERVPRO team brought in a crew strictly for inventory management. There are many things that the SERVPRO team does well when it comes to the restoration business. One of the many things our team members try to take care of is the items that were in the property when disaster occurs. Our team logs every item they feel that can be saved. 

One of the things that SERVPRO really focused on in this warehouse was the cleaning. Soot coated the ceilings in the warehouse. In this picture, we are seen cleaning all of the soot from the ceilings. Fortunately, the warehouse was able to stay open for hours of operation after the fire.   

When a sump pump fails at a local university.

9/26/2019 (Permalink)

Last week SERVPRO got a phone call that two sump pumps had failed at a local university. It was in the basement of the building. When the sump pumps failed, the bathroom flooded with water. Shortly after, the elevator shaft was full of water. There was also water that had leaked into multiple rooms of the large university building's basement. 

Fortunately, our SERVPRO team was there to save the say. Unfortunately, the damage was done. Water had been standing in several rooms and seeped into the walls long enough to make a severe impact. It only takes mold 48 to 72 hours to begin growth. By the time our SERVPRO team members arrived and could get to the inside of the walls, mold began to grow. Our team members cut all of the wall space out that was affected. They spent multiple days drying the area out. Even though the area had already been affected, it is SERVPRO's job to make it "Like it never even happened."  

Sewage Clean up

9/25/2019 (Permalink)

Did you know that SERVPRO also cleans up sewage backups?

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Water damage can be classified by the three types of contaminated water. SERVPRO technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. Our specialists are always here with specialized training, equipment and protective gear to safely restore your home or business.

Toilet Overflow or Sewer Backup?
Call our office today 859-225-3193.

IICRC

9/25/2019 (Permalink)

SERVPRO of Lexington, KY is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

We traveled to Baton Rouge to restore homes... We ended up restoring lives.

9/24/2019 (Permalink)

SERVPRO of Lexington traveled to Baton Rouge, Louisiana to help the many people that were devastated and misplaced from their homes by the historic flooding.  When the record breaking flooding occurred we promptly dispatched our SERVPRO of Lexington teams to assist in the unprecedented recovery efforts. We were happy to help many grateful business and home owners during their time of need. Our highly trained technicians are water and storm damage specialists. The goal is always the same, to return your commercial or residential property back to pre-storm condition. Using scientific drying techniques and advanced equipment, we document the drying process to insure the business or home is ready to return to.  When water damage happens, a quick response is very important. Night or day, Lexington business owners and residents can expect our local team of professionals to respond immediately to your water emergency. Our SERVPRO team will do their best to make it "Like it never even happened." 

Natural Disasters and SERVPRO

9/18/2019 (Permalink)

When Hurricane Harvey hit, our SERVPRO team responded immediately. Our team heard the news of the hurricane and prepared for the worst. With in a few days, our team was on the way to Houston. Most of our team focused on the rebuilding and restoration of residential and commercial businesses. There was so much flooding and water damage in the area, it was difficult to asses what the harm would be from the water damage. 

When severe water damage comes into play, mold is likely to surface shortly afterward. Mold can begin to grow 48 to 72 hours after the water hits the exposed area. In the case of Hurricane Harvey, the area in question had the perfect growing environment for mold. This picture was the result of a ton of water on the area affected and massive mold growth. SERVPRO not only helped with the destruction and devastation in Houston, but they stuck around for the aftermath of the aftermath.

Mold in Insulation

9/18/2019 (Permalink)

When a terrible natural disaster hit Houston, Texas, our SERVPRO team responded and headed down south. After our team responded to calls of storm and water damage, they addressed evidence of mold in multiple locations. Initially, one thinks that a hurricane is going to cause destruction due to heavy winds, rains and flooding. However, the average customer doesn't even think about the mold until the rain water and flooding has done it's damage. Our SERVPRO team responded to several jobs with mold issues after the long hours they put into storm repair. 

By this time, our team had been out of state for almost three weeks helping with the aftermath of Harvey. They were going to stay longer if it meant addressing more issues such as mold.

This picture shows water damage in a customer's ceiling, which has insulation. Since insulation has to be removed for the drying process, the SERVPRO team could take the steps needed to address the mold issue. No job is too big or too small for SERVPRO.